Verizon wireless phone return policy
1. you may return your phone for full credit within 30 days of purchase (that’s the law and it applies to ALL phones sold in California, from ALL carriers).
2. all cables, manuals and the box must be returned intact.
3. no returns after rebate submission.
4. returned phones will be sold as is, used, at a discount (if you need a retail replacement, ask about one of these).
5. restocking fee will apply ($35 in most cases).
At SMART Phone and Photo we work very hard to only sell you the phone you need. If a mistake is made and you get the wrong phone, we’ll gladly take it back and exchange it. If you’re just shopping around and want to try out different phones, you have that legal right, but we’ll probably coach you to do that direct through the corporate Verizon store or through Verizon’s website.
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