SMART Phone and Photo Blog

Here’s what you need to know about Verizon’s insurance program:  http://support.vzw.com/features/calling_features/equipment_protection.html

To make an insurance claim you must go to a service center (i.e. the corporate Verizon store) or better yet, call (888) 881-2622

They will send you a replacement and you will send back the old one.

If you got your original phone from SMART Phone and Photo we can move the contacts, photos and more (depending on device) from the old one to the new one, PROVIDED that the old one still comes alive.  If you didn’t get your phone from us we can do that for $10 for most any phones from any carriers.

Insurance is a good idea for kids who might lose or destroy their phones.

You can take insurance OFF a phone but can not add it after 30 days from purchase.  So if you do take the insurance and keep your phone for 3-4 years, take the insurance off after a couple years.

There is a “three strikes you’re out” clause to insurance.  Once you have 3 claims on an account, you can not get more insurance, you’re high risk!

Stop by the store if you want to discuss phone insurance further.  We’ve seen alot of phones in our day and can tell you if it’s “really broken” or something that could be easily fixed.